Privacy Policy

Effective Date: November 11, 2025
Company: The Wellmate LLC
Website: thewellmate.com

1. Overview

Your privacy matters to us. This Privacy Policy explains how The Wellmate LLC (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website.
We comply with HIPAA, GDPR, CCPA, and ADA principles, even if not legally required in all jurisdictions. Our goal is simple: transparency and trust.

2. Information We Collect

We collect information in the following ways:

Information you provide: such as your name, email address, or other details when submitting a contact form or subscribing to our newsletter.
Automatic data: such as IP address, browser type, device, and usage data collected via cookies and analytics tools.

We do not collect or store any medical information or Protected Health Information (PHI).

3. How We Use Information

We use your information to:

Respond to inquiries or support requests
Send newsletters or updates (only with your consent)
Improve website performance and user experience
Maintain security and prevent misuse

We do not sell your personal data to any third parties.

4. Lawful Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases:

Consent – when you opt-in to communications
Legitimate interest – for maintaining website functionality and security

5. Data Sharing and Storage

We use trusted third-party vendors for hosting and analytics (e.g., Google Analytics, SendGrid, or similar).

All vendors are required to maintain compliance with applicable privacy and security laws. Data is stored securely on servers located in the United States, with appropriate safeguards in place.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on where you live, you may have rights to:

Access and obtain a copy of your personal data
Request correction or deletion of inaccurate data
Withdraw consent for communications
Request information about how your data is used

To exercise any of these rights, contact us at hello@thewellmate.com.

8. HIPAA Awareness

While The Wellmate does not process or store medical data, we follow HIPAA principles of confidentiality and secure handling of personal information.
If any form of health-related data is introduced in the future, we will update our compliance measures and documentation accordingly.

9. ADA Compliance

We strive to make our website accessible to everyone.
If you experience accessibility issues, please contact us at hello@thewellmate.com so we can assist and improve.

10. CCPA (California Privacy Rights)

California residents have the right to:

Request access to the categories and specifics of personal data collected
Request deletion of personal data
Opt-out of data sharing or sale (we do not sell data)

Requests can be submitted to hello@thewellmate.com

11. Cookie Policy

Cookies help us understand how visitors interact with our site and improve your experience.

Types of Cookies We Use:

Essential cookies: Required for website operation.
Analytics cookies: Help us understand usage and improve content.
Preference cookies: Remember settings like language or region.
Marketing cookies: Used only if you consent (for ads or tracking pixels).

You can manage or disable cookies anytime through your browser settings.
By continuing to use our site, you consent to our cookie usage as outlined here.

12. Data Security

We use encryption, secure networks, and restricted access to protect your information.
However, no system is 100% secure, and you use the site at your own risk.

13. International Users (GDPR Notice)

If you access our site from outside the U.S., you consent to transferring your data to the U.S. for processing in accordance with this policy.

14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: hello@thewellmate.com